If you have a P1326 DTC be sure to follow the flowchart on page 2 of the revised TSB before opening a Techline case. When opening a case related to PI1802/PI1803 and SC147 please add your video when creating the case to speed up the approval process.
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January 14, 2020
ATTENTION TECHNICIANS
Due to increased case volume we request that you reference Pitstop PS470 prior to opening a case.
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January 14, 2020
Warranty Validation
New Warranty Validation tab in the case creation screen will need to be completed prior to opening any Techline Case. Core data form is no longer required for PWA cases. Access the new user guide by clicking "Help' in the top right corner of the page.
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January 14, 2020
Technician Survey
The Technician Satisfaction Survey is continuing throughout 2020. Please complete the survey when you close your case for a chance to win $500. Every quarter there will be 3 winners that will be recognized through YouEarnedit.
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