• TECHLINE PORTAL UPDATE
  • For dealers that have been experiencing issues submitting Techline cases please contact KUS Dealer Support at 800-327-2707 or open an IT/Support case on the web at https://www.kdealer.com/ServiceNow. Thank You Read more »
  • September 11, 2023
  • ATTENTION TECHNICIANS
  • Please ensure you are familiar with current case creation processes to avoid processing delays by reviewing PitStop PS470 and Kia University’s Engine Inspection Campaign & PWA Course (TEC-01-136-1). We look forward to improve case response times as quickly as possible.
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  • January 19, 2023
  • NOTICE OF KSDS REQUIREMENT WAIVER
  • Effective immediately, the KSDS Requirement is temporarily being waived until 11/5/2023 for the following PI’s:
    PI2002A/B and Y/Z, PI2101 through PI2108
    Of course, KSDS installation is NEVER a requirement for engine Safety Recalls such as SC200 and SC218.
    Visually inspect vehicles for signs of neglect and open an Engine PWA Techline case if there is evidence of a lack of maintenance, i.e., low/dirty oil, varnish or sludge inside the oil cap or fill hole, for review, including cases of P1326 + failed BCT. Further communications regarding this change will be coming soon.
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  • March 20, 2023