KIAK-Support

  • Attention: Technicians

  • If you receive a vehicle with DTC P1326, do not erase the DTC and/or FFD and do not make an attempt to repair the vehicle.
    Open a T/L case and HOLD the vehicle for further instruction.
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  • September 28, 2018
  • TECHLINE ALERTS

  • Please open a Techline case on all 2019 Forte BDM issues prior to performing any repairs during the EWR period of 150 days.
    Please open a Techline case on any 19 Optima JFA with a multi-media concern. Thank You.
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  • August 23, 2018
  • Techline WEB Portal Enhancements

  • Starting 4/14/2018 Techline will be able to create a Prior Warranty Authorization from your Repair Assistance Case.
    You will also have the ability to search & view all Consumer Affairs cases associated with your dealer.
    There is an added a feature that enables you to escalate a Consumer Affairs case to a supervisor if you feel the case is not being handled properly or requires special attention.
    Read more »
  • April 9, 2018
  • SC147 Theta Engine Inspection Procedure has been Revised.

  • Please review the revised document on KGIS. 100% of engine cores are being collected.
    DO NOT break the starter ear off. Please attach the WRTY143 Core Data Form to the case.
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  • April 3, 2017
  • Techline is continuing the Techline Satisfaction Survey Raffle in 2018!!

  • We continue to appreciate all of your feedback!
    Please complete the Overall Satisfaction Survey when closing your cases for a chance to win a $500 MasterCard Gift Card or a new Kia Battery Tester!
    6 Winners will be randomly selected and you will be notified via email if you are a winner.
    The more surveys you complete, the better your chances of winning.
    Survey starts July 1, 2018 and ends September 30, 2018. Good luck!
    Read more »
  • July 13, 2018
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