• Please ensure you are familiar with current case creation processes to avoid processing delays by reviewing PitStop PS470 and Kia University’s Engine Inspection Campaign & PWA Course (TEC-01-136-1). We look forward to improve case response times as quickly as possible.
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  • January 19, 2023
  • To improve service levels and process cases as quickly and efficiently as possible, we will be implementing a minimum training requirement for technicians to open cases starting Jan 2023. Any technician wishing to open a Techline case will need to be KIA certified at Professional Level or above. Read more »
  • January 19, 2023
  • Niro HEV (SG2)
  • Please open a Techline case on all 2023 Niro (SG2) Hybrid, EV and PHEV concerns regardless of severity. Please provide as much documentation as possible, include pictures, videos etc. Thank You! Read more »
  • November 14, 2022