KIAK-Support

  • ATTENTION TECHNICIANS
  • We are currently experiencing high case volumes. In order to process cases as quickly and efficiently as possible, any Repair Assistance case created seeking warranty authorization for an engine replacement will be returned with a request to create the proper Warranty Authorization case with required information and attachments.

    Please ensure you are familiar with current case creation processes to avoid processing delays by reviewing PitStop PS470 and Kia University’s Engine Inspection Campaign & PWA Course (TEC-01-136-1). We look forward to improve case response times as quickly as possible.
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  • June 02, 2022
  • 2023 Seltos Shipped With One Smart Key Fob (GEN097)
  • • You may sell or deliver any affected vehicle during the open TSB period.
    • There will be no charge to the vehicle owner once the Smart Key becomes available.
    • Do not open a Techline case or file a Transport/Warranty Claim for the missing Smart Key FOB.
    Read more »
  • July 15, 2022
  • Sportage PHEV/HEV EWR
  • Please open a Techline case on all 2023 Sportage Plug In Hybrid and Hybrid concerns regardless of severity. Please provide as much documentation as possible, include pictures, videos etc. Thank You! Read more »
  • July 22, 2022
  • Labor Day Holiday
  • In observance of Labor Day Techline will be closed on Monday September 5th. We will resume normal business hours on Tuesday September 6th. Thank You Read more »
  • August 08, 2022
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