It is a requirement that KSDS software be installed for any engine-related warranty extension to take effect. Please review Warranty Bulletin 2020-23 for warranty extension validation by VIN. Vehicle must have KSDS installed prior to engine failure/concern to be eligible for the extension of coverage. To assist dealers, KMA Warranty VIN Validation will be updated to reflect the proper warranty extension information on Friday, 4/9.
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April 20, 2021
TECHLINE UPDATE
Due to increased volume levels, we request that you review Pitstop PS470 and Kia University’s Engine Inspection Campaign & PWA Course (TEC-01-136-1) to better familiarize yourself with revised case creation processes to avoid processing delays. Thank you.
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April 07, 2021
EWR for 2021 Sorento MQ4H (HEV) and Carnival KA4
Please open a Techline case on all concerns regardless of the severity during the first 150 days of the launch of the new Sorento and Carnival. Be sure to provide documentation and pictures.
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April 09, 2021
Technician Survey
The Technician Satisfaction Survey is continuing throughout 2021. Please complete the survey when you close your case for a chance to win $500. Every quarter there will be 3 winners that will be recognized through YouEarnedit.
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