• System Issues
  • We apologize for the outage and are back up and running. (no phone yet) If you did not receive a response to your email request for PWA yesterday then you will need to open a case in the portal. Again, sorry for the inconvenience. Read more »
  • March 03, 2021
  • TECHLINE UPDATE
  • Due to increased volume levels, we request that you review Pitstop PS470 and Kia University’s Engine Inspection Campaign & PWA Course (TEC-01-136-1) to better familiarize yourself with revised case creation processes to avoid processing delays. Thank you. Read more »
  • March 03, 2021
  • EWR for 2021 Sorento MQ4a/MQ4H (HEV) and Carnival KA4
  • Please open a Techline case on all concerns regardless of the severity during the first 150 days of the launch of the new Sorento and Carnival. Be sure to provide documentation and pictures. Read more »
  • March 03, 2021
  • Technician Survey
  • The Technician Satisfaction Survey is continuing throughout 2021. Please complete the survey when you close your case for a chance to win $500. Every quarter there will be 3 winners that will be recognized through YouEarnedit. Read more »
  • January 21, 2021