Attention Technicians: It is now required that a VDN record be created for ALL Engine PWA cases regardless of the failure mode.
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June 08, 2020
REMINDER
When working on MDPS systems, please be mindful of TSB CHA084 regarding PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING procedures.
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April 21, 2020
2021 K5 EWR
Please open a Techline case on all concerns regardless of the severity during the first 150 days of the launch of the K5. Be sure to provide documentation and pictures.
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June 26, 2020
ATTENTION TECHNICIANS
Due to increased case volume we request that you reference Pitstop PS470 prior to opening a case. For faster service when opening a Techline Engine PWA cases please upload your video when opening the case. DO NOT wait for us to ask for it.
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June 16, 2020
Technician Survey
The Technician Satisfaction Survey is continuing throughout 2020. Please complete the survey when you close your case for a chance to win $500. Every quarter there will be 3 winners that will be recognized through YouEarnedit.
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