ANTI-THEFT SUPPORT ACTIONS
At Kia, the security of our vehicles is a top priority.
We are providing assistance to Kia owners and lessees whose vehicles may be targeted by social media “challenges.” We continue to roll out nationally a free, enhanced security software upgrade to restrict the unauthorized operation of vehicle ignition systems on locked vehicles. We are also providing free steering wheel locks for impacted owners and lessees, both directly to consumers and through local law enforcement agencies. To help prevent vehicle theft, remember to park in well-lit areas or near security cameras, close all windows, and always lock your vehicle every time you walk away from it. Do not leave your keys/fob or valuables in your vehicle, and do not leave the immediate area while your vehicle is running.
For more information on your vehicle’s eligibility for the software upgrade or to learn more about obtaining a steering wheel lock directly from Kia, please input your 17-digit VIN below.
Additionally, on May 18, 2023, Kia announced that a settlement had been reached in consumer class action litigation related to vehicle thefts. This will allow affected consumers (certain Class Members) to receive payments & other benefits once the settlement has been approved by the Court. The settlement provides various benefits including cash compensation for customers who have incurred theft-related losses, reimbursement for insurance deductibles, increased insurance premiums & other theft-related losses. It also provides for the free software upgrades that Kia has been rolling out as mentioned above, as well as reimbursement for steering wheel locks & other theft prevention devices, including aftermarket alarm kits, purchased by Class Members.
The settlement must be presented to the court with a request for preliminary approval (timing for review and approval is unknown but the estimated timeline is September or October). If approval is granted, notices to Class Members explaining the claims process and any related deadlines will be sent within approximately 60 days. A separate website will also be launched at that time. Any filed claims will be processed to determine the precise award and will be paid out after the Court gives its final approval at some time in the future (exact date currently unknown). There is no action to be taken at this time related to this voluntary settlement.